Guide · updated November 2026

Bullying and harassment policy: what to include

A policy is only useful if people know how to report and trust that you'll respond fairly.

  • Your standard: who it covers, including customers and contractors
  • Definitions: bullying, sexual and sex-based harassment, discrimination, victimisation, and what reasonable management action looks like
  • More than one way to report, including anonymously
  • Response steps: acknowledge, ensure safety, agree on an approach, investigate fairly, act, support, review
  • External options: your WHS regulator, the AHRC and the Fair Work Commission

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More: Psychosocial risk assessment: a template that works · The 14 common psychosocial hazards, with examples and controls · NSW: the psychosocial Code became comply-or-justify on 1 July 2026 · Victoria's Psychological Health Regulations: what employers must do · Queensland's psychosocial hazards Code: employer checklist · The positive duty to prevent sexual harassment: a small business guide · Psychosocial hazards in office / professional services · Psychosocial hazards in retail · Psychosocial hazards in hospitality · Psychosocial hazards in construction / trades